For hygiene and safety reasons, animals are not allowed in Plopsa Indoor Hasselt, with the exception of guide dogs for the blind. Do not leave pets unattended in the car. We always inform the emergency services who will, if necessary, free the animal by opening a window.
For safety reasons, only secure shoes are allowed on the rides. This means shoes that are firmly fastened at the heel. Flip-flops, loose sandals, or bare feet are not permitted. We recommend wearing comfortable, well-fitting shoes so you can fully enjoy all the attractions without any worries.
A toilet block is located next to the Studio 100 Café. The location of the toilets is indicated on the park plan. The toilets can be used free of charge. Adapted toilets are provided for visitors with disabilities. The toilet block is accessible for wheelchair users.
Lost items are collected in the reception area at the park entrance. During your visit, feel free to go there to report your lost item and, if possible, to collect it again.
The Plopsa Gift Card is accepted everywhere at Plopsa Indoor Hasselt.
Cheques are not accepted. Notes of €200 and €500 are only accepted at reception.
Trolleys are not allowed at Plopsa Indoor Hasselt. It is therefore not possible to rent one.
Locks for prams are not offered for rent in the park. We recommend that you provide your own pram locks. Prams should not be tied to infrastructure in the park.
Prams must be left at attractions and shows in the designated areas. For fire safety reasons, they are not allowed in the theatre halls. Plopsa cannot be held liable for theft, loss or damage to your belongings. We advise visitors not to leave valuables unattended in a pram.
For a fee, lockers are available for the safe storage of personal or valuables. For a small locker you pay €8, for a large locker €15. The lockers can only be paid for with a debit card. Plopsa is not responsible for any theft, damage or loss of your belongings.