How can we help you?

It is not necessary to reserve your visit. You can use your tickets on an opening day of your choice within the validity period of your ticket, without reservation. Date tickets purchased online are only valid on the date indicated on the ticket.

The expiry date is clearly stated on all tickets. If it is still not clear until when your ticket is valid, you can send an e-mail with a clear photo/scan of your tickets to info@plopsa.be. We will then be happy to check the validity of your tickets.

Tickets by date are valid only on the date indicated on the ticket.

You can move your ticket(s) on date via this link. If you move your ticket(s) to a date with a higher ticket price, you pay the difference. If you move your ticket(s) to a date with a lower ticket price, the difference will not be refunded.

Expired tickets cannot in principle be extended. However, if you think you qualify for an extension of the validity of your tickets, you can contact our customer service via this form. Be sure to include the barcodes of your tickets.

Online tickets do not need to be printed. Tickets can also be scanned from your smartphone. We ask you to make the ticket's barcode or QR code as large as possible and set the brightness of your smartphone to 100%.

Be sure to check your junk mail or spam folder. The e-mail with the tickets may have ended up there. Didn't find the tickets there after all? In this case, you can contact our customer service team using this form. Be sure to include your name, e-mail address and the number of your order, if you have it. Our staff will then do what is necessary to deliver your tickets.

In this case, you can contact our customer service via this form. Be sure to include your name, e-mail address and the number of your order, if you have one. Our staff will then take the necessary steps to deliver your tickets.

Those who only wish to visit the park at the end of the day can purchase a discounted evening ticket at the reception desk from 2 hours before the park closes. For late-night openings, this is from 5 pm onwards. An evening ticket is not available online.

To find out whether you can get a discount on a Plopsa ticket with your annual pass, first check the website of the amusement or animal park where you have a annual pass. There you can find a discount code that allows you to order a discounted ticket via this link. The discount is calculated on the price of a standard ticket for an adult, not on the price of tickets by date. The discount is valid only for the subscriber himself, any accompanying persons cannot avail of this offer.

Children staying with host families (Euro-Children, Chernobyl children, Romanian (orphan) children, etc.) can visit the park at a reduced rate. They receive a €10 discount on the ticket price ≥1m at Plopsaland Ardennes, provided they carry proof of identity/badge from their organisation.