How can we help you?

Extending your annual pass can be done easily and inexpensively online by logging in with your name and pass number via this link. You will then receive an e-voucher that you can exchange for the extended annual pass at the ticket offices of the Plopsa Park of your choice. Extending a annual pass can also be done at the Plopsa parks' ticket offices. Renewing a annual pass for children between 85cm and 99cm can only be done at the ticket offices and not online. An annual pass with direct debit is renewed automatically (read more).

A child's annual pass between 85cm and 99cm can only be renewed at the ticket office. Your child will be measured again. It is not possible to renew this annual pass online.

Feel free to renew your annual pass before it expires. The new end date of your annual pass will then be exactly 1 year after the current end date of your annual pass. If you renew your annual pass within the year after your annual pass expires, the renewal will take effect immediately and the new end date of your annual pass will be 1 year after the renewal date.

When you renew your annual pass before the original end date, your annual pass will be renewed for exactly 1 year starting from the original end date. If you renew your annual pass within the year after your annual pass expires, the renewal will start immediately and the new end date of your annual pass will be 1 year after the renewal date.

Yes, when renewing a annual pass at the ticket office or collecting the new annual pass after an online renewal, all persons must be present.

A annual pass is always valid for 1 year from the day of the first visit.

Parking is not included as standard in a annual pass. Parking is included in a Plopsa Premium Pass and Plopsa-GoldCard. Do you have another type of annual pass? Then you can purchase a separate parking pass.

With a parking pass you can park in the car parks of all Plopsa parks, except Plopsa Station Antwerp.

With a parking pass you can only park in the car parks of the Plopsa parks during your park visits. You may not park in Plopsa car parks outside park opening hours.

• The parking pass is person-related and allows a determined person (+18) with a valid driving licence to use the car park for one car per day, only in combination with a park visit.
• The parking annual pass is valid for 1 year from the first use.
• The owner of the parking ticket must be present in the vehicle himself when using it.
• The parking annual pass does not give priority or guarantee a parking space in case of high traffic. If no parking space is (no longer) available, you are not entitled to compensation.
• It is not allowed to lend the parking pass to third parties or to use it other than the conditions mentioned above.
• You should follow the instructions of the parking attendants on duty.
• Parking annual passes can be purchased separately from a annual pass or ticket.
• Parking with a parking pass is only allowed during regular amusement park opening hours or during events organised in the park or theatre.
• The parking pass cannot be used in the car park at Plopsa Station Antwerp.
• Annual passes will not be returned, refunded, replaced or renewed.
• Abuse will be prosecuted.