The room must be vacated before 11 o'clock. Late check-out is possible subject to availability. An additional late check-out fee is payable:
A valid European identity card or passport is required to check in.
If you need to shorten your stay by 1 or more nights during your stay, we will charge the amount of the remaining nights to your hotel bill.
You can always store your luggage at reception. This service is free of charge.
Check-in is possible from 16:00. Tickets for the Plopsa parks can be picked up earlier at the reception of the hotel.
A guarantee of €250 per room will be asked. If this guarantee has not yet been paid, it will be authorised on your credit card at check-in. You do not have a credit card? The guarantee will be cashed immediately by debit card. After departure and inspection of the room, the guarantee will be released or refunded within 2 bank working days. In case of damage, missing items or non-compliance with the regulations, part or all of the amount may be withheld.
Assistance animals are allowed in the hotel, other pets are not allowed.
Persons under the age of 18 must be accompanied by an adult. If an adult cannot identify him/herself at the time of check-in, he/she will be refused entry to the hotel.