Yes, if you want to purchase a Plopsa Park Pass or Plopsa Premium Pass, you can choose to pay by monthly payment. This option is only available online. In this case, payment is automatic each month. Your annual pass is valid for at least 12 months, so you pay for at least 12 months. Your annual pass is active immediately after the first payment. At the start of a new term, the price can be indexed automatically.
If the automatic payment failed, your annual pass may be blocked. In this case, you can contact our customer service via this form. Our staff will then check what went wrong and provide you with a new payment link.
You can cancel your direct debit annual pass by registered letter at the latest one month before the end of the annual pass period. If the annual pass is not cancelled in time as described above, both the mandate and the annual pass will be tacitly renewed for the same period and with the same cancellation option.
Extending your annual pass can be done easily and inexpensively online by logging in with your name and pass number via this link. You will then receive an e-voucher that you can exchange for the extended annual pass at the ticket offices of the Plopsa Park of your choice. Extending a annual pass can also be done at the Plopsa parks' ticket offices. Renewing a annual pass for children between 85cm and 99cm can only be done at the ticket offices and not online. An annual pass with direct debit is renewed automatically (read more).
A child's annual pass between 85cm and 99cm can only be renewed at the ticket office. Your child will be measured again. It is not possible to renew this annual pass online.
Feel free to renew your annual pass before it expires. The new end date of your annual pass will then be exactly 1 year after the current end date of your annual pass. If you renew your annual pass within the year after your annual pass expires, the renewal will take effect immediately and the new end date of your annual pass will be 1 year after the renewal date.
When you renew your annual pass before the original end date, your annual pass will be renewed for exactly 1 year starting from the original end date. If you renew your annual pass within the year after your annual pass expires, the renewal will start immediately and the new end date of your annual pass will be 1 year after the renewal date.
Yes, when renewing a annual pass at the ticket office or collecting the new annual pass after an online renewal, all persons must be present.