In this case, you can contact our customer service via this form. Be sure to include your name, email address, and your order number if you have it. Our team will then do what’s necessary to make sure you receive your tickets.
Those who only wish to visit the park at the end of the day can purchase a discounted evening ticket at the reception desk from 2 hours before the park closes. An evening ticket is not available online.
We recommend purchasing a ticket in advance. The number of visitors allowed in Plopsaqua is limited due to safety regulations.
The expiry date is clearly stated on all tickets. If it is still not clear until when your ticket is valid, you can send an e-mail with a clear photo/scan of your tickets to [email protected]. We will then be happy to check the validity of your tickets.