You can contact our customer service team using this form. We will then check whether we have recovered your lost item. Recovered items can be collected from our head office in De Panne or returned to the owner, subject to payment of shipping, packaging and handling costs.
To take advantage of the advantageous rates for groups and schools, you must book your group visit or school trip online via the website at least 5 working days in advance. Didn't make a reservation? Then you can buy tickets at the box office subject to a €25 administration fee.
A limited number of coach parking spaces are provided near the park entrance. Due to limited availability, we ask that you reserve a parking space for a bus in advance along with your group visit or school trip. Our car park staff will be happy to show you the way to these parking spaces.
There are 2 options:
Both the Plopsa-GiftCard and the Plopsas can be purchased in the shops.
A toilet block is located next to the Studio 100 Café. The location of the toilets is indicated on the park plan. The toilets can be used free of charge. Adapted toilets are provided for visitors with disabilities. The toilet block is accessible for wheelchair users.
Lost items are collected in the reception area at the park entrance. During your visit, feel free to go there to report your lost item and, if possible, to collect it again.
The Plopsa Gift Card is accepted everywhere at Plopsa Indoor Hasselt.
Designed with the utmost care and consideration for all our visitors, the park is easily accessible for wheelchair users. There are special facilities for them.