How can we help you?

You can contact our customer service team using this form. We will then check whether we have recovered your lost item. Recovered items can be collected from our head office in De Panne or returned to the owner, subject to payment of shipping, packaging and handling costs.

You can find online ticket prices and our box office rates here. We recommend buying your tickets online in advance to ensure the smoothest possible access to the park. With tickets bought online, you can go straight to ticket control and won't have to go to the ticket office.

Discounted rates apply for children from 85cm to 99cm. Children smaller than 85cm enjoy free entry and do not need a ticket. You can find online ticket prices and our box office rates here. We recommend buying your tickets online in advance to ensure the smoothest possible access to the park. With tickets bought online, you can go straight to ticket control and do not have to go to the ticket office.

Discounted rates apply for people aged 70 and over. You can find online ticket prices and our box office rates here. We recommend buying your tickets online in advance to ensure the smoothest possible access to the park. With tickets bought online, you can go straight to ticket control and do not have to go to the ticket office.

We recommend buying your tickets online in advance to ensure the smoothest possible access to the park. With tickets bought online, you can go straight to ticket control and won't have to go past the ticket office.

Tickets are also available at the ticket offices at the park entrance.

Dated tickets are available exclusively online. These tickets are not available at the box office.

It is not necessary to reserve your visit. You can use your tickets on an opening day of your choice within the validity period of your ticket, without reservation. Date tickets purchased online are only valid on the date indicated on the ticket.

The expiry date is clearly stated on all tickets. If it is still not clear until when your ticket is valid, you can send an e-mail with a clear photo/scan of your tickets to info@plopsa.be. We will then be happy to check the validity of your tickets.

Tickets by date are valid only on the date indicated on the ticket.

You can move your ticket(s) on date via this link. If you move your ticket(s) to a date with a higher ticket price, you pay the difference. If you move your ticket(s) to a date with a lower ticket price, the difference will not be refunded.

Expired tickets cannot in principle be extended. However, if you think you qualify for an extension of the validity of your tickets, you can contact our customer service via this form. Be sure to include the barcodes of your tickets.