A annual pass is always valid for 1 year from the day of the first visit.
Parking is not included as standard in a annual pass. Parking is included in a Plopsa Premium Pass and Plopsa-GoldCard. Do you have another type of annual pass? Then you can purchase a separate parking pass.
With a parking pass you can park in the car parks of all Plopsa parks, except Plopsa Station Antwerp.
A child's annual pass between 85cm and 99cm can only be renewed at the ticket office. Your child will be measured again. It is not possible to renew this annual pass online.
Feel free to renew your annual pass before it expires. The new end date of your annual pass will then be exactly 1 year after the current end date of your annual pass. If you renew your annual pass within the year after your annual pass expires, the renewal will take effect immediately and the new end date of your annual pass will be 1 year after the renewal date.
When you renew your annual pass before the original end date, your annual pass will be renewed for exactly 1 year starting from the original end date. If you renew your annual pass within the year after your annual pass expires, the renewal will start immediately and the new end date of your annual pass will be 1 year after the renewal date.
Yes, when renewing a annual pass at the ticket office or collecting the new annual pass after an online renewal, all persons must be present.
Yes, if you want to purchase a Plopsa Park Pass or Plopsa Premium Pass, you can choose to pay by monthly payment. This option is only available online. In this case, payment is automatic each month. Your annual pass is valid for at least 12 months, so you pay for at least 12 months. Your annual pass is active immediately after the first payment. At the start of a new term, the price can be indexed automatically.
If the automatic payment failed, your annual pass may be blocked. In this case, you can contact our customer service via this form. Our staff will then check what went wrong and provide you with a new payment link.