On presentation of your European Disability Card, you can obtain a ticket ≥ 1m at a reduced rate at the park ticket office. Presenting the European Disability Card is not sufficient to use the alternative entrance to attractions.
To use the alternative entrance to attractions, we ask you to bring a certificate from an independent doctor or family doctor. This certificate must be no more than 1 year old and confirm that the person in question is mentally and/or physically incapable of queuing in long queues. A valid certificate from the FPS can also be used for this purpose, provided at least 7 points in total have been awarded (in all pillars together). Wheelchair users and the blind do not need to present these certificates. You and your companion will then receive a wristband allowing you to visit the attractions via the exit or alternative entrance.
The opening hours of our restaurants and food outlets may vary from day to day. We always ensure that a varied selection is open.
You can contact our customer service team using this form. We will then check whether we have recovered your lost item. Recovered items can be collected from our head office in De Panne or returned to the owner, subject to payment of shipping, packaging and handling costs.
To take advantage of the advantageous rates for groups and schools, you must book your group visit or school trip online via the website at least 5 working days in advance. Didn't make a reservation? Then you can buy tickets at the box office subject to a €25 administration fee.
A limited number of coach parking spaces are provided near the park entrance. Due to limited availability, we ask that you reserve a parking space for a bus in advance along with your group visit or school trip. Our car park staff will be happy to show you the way to these parking spaces.
De Pannelaan is a blue zone. Along-street parking is possible, but limited to a maximum of 2 hours.
Plopsaland Resort has 54 charging points (27 charging stations) for electric cars that you can use during your visit.
The charge points can only be used with a charge card from the most common providers in Belgium (no bank card). Charging cards are not available in the park itself. There are no charging cables available at the charging stations. The car park is open to all.